An administrative manager oversees a business’s clerical processes. Administrative managers working for small or medium businesses, making sure their employer’s processes run smoothly. Administrative managers working for larger firms are usually responsible for a single department or area, such as record keeping or facility management. While duties vary depending on the employer, administrative managers typically have the following tasks:
Establishing standards for support and customer service and ensuring those standards are met
Assisting HR professionals recruiting, training, supporting and reviewing the performance of administrative employees
Liaising between administrative employees and senior management to improve processes and performance
Monitoring and ordering office supplies as required
Managing company records, including management schedules and employee and customer databases
Managing employer’s ingoing and outgoing mail
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