Project Manager, Implementations

  • Direct Hire
  • Job ID: OHAP-2697785

Project Manager


As part of a dynamic team, the Project Manager must be willing to take accountability and responsibility for the lifecycle of every implementation.


  • Develop, update, and share project plans and status reports
  • Lead and facilitate client interactions
  • Consult with clients on their implementation goals and objectives
  • Develop client relationships
  • Own client success, take accountability and responsibility for the lifecycle of every project
  • Create statements of work and change orders
  • Manage cross-functional, cross-organizational resources
  • Manage risks, issues, and changes
  • Communicate to all stakeholders appropriately
  • Leverage project management methodologies, processes, and tools
  • Enable a culture of customer success




  • 4 years of project management experience
  • Ability to lead in ambiguous situations
  • Ability to develop and maintain strong, productive relationships with customers, partners, and consultants
  • Proven experience with breaking complex issues into manageable parts
  • Communication and presentation skills
  • Proficient in Microsoft Office (Excel, PowerPoint, Word)
  • Experience with Microsoft Visio and Project (or similar products) preferred
  • Must have Transportation, brokerage, logistics, or shipping Software experience
  • Customer software implementation experience
  • PMI certification a plus
  • Contract negotiation experience a plus
  • Ability to travel for client meetings occasionally
  • Bachelor’s degree
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