Chief Sales Officer
The Chief Sales Officer (CSO) will lead the sales efforts to meet revenue and sales growth targets. The CSO in this role provides daily operations management and supervises the sales managers and account managers.
The Chief Sales Officer job entails assessing, implementing and reporting on sales strategies that will bring in more revenue and grow the company
The CSO must also be a technology and business savvy seller who is able to work with various departments of the team and navigate complexities within marketplace to drive real results for the bottom line.
Strategy and Planning: Overseeing the execution and planning of driving revenue growth and sales strategy by using analysis to forecast sales performance, set sales targets, determining the effectiveness of current sales initiatives and implement change if necessary
Sales Forecasting: Plan and build revenue forecasting by analyzing business techniques, sales strategies, market research and competitor analysis. Converting them into reports and presentations that can be conveyed to stakeholders along with strategy recommendations
Customer Advocacy: Drive customer acquisition strategy for Ducen by providing a positive and efficient purchasing experience for our customers right from initial engagement to SOW/MSA signing.
Team playing: Work across all functions with other team members, like pre-sales, delivery, marketing, HR etc. for better collaboration, faster revenue growth and higher profitability.
Managing teams: Help the sales team to work more efficiently by having a sound and a well-designed territory and account management plan that allows sales managers to achieve their targets. Account plan creation using an approved template must be put in place for each account and continuously updated periodically
Hiring and Retention: Hiring key sales personnel, like regional sales managers and account managers and having the responsibility of developing and retaining them. The CSO is responsible for developing a comprehensive talent management process that attracts, onboards and retains the best sales talent to reach sales goals for the company
Should have exposure to Software Delivery Management, Solution Architecture & Data-Intense Solutions
Being Entrepreneurial: Innovation and creativity are key to being a good CSO along with the ability to grow sales rapidly
Proven track record and customer relationships
Within the first 100 days of joining, the CSO candidate must be able to bring in at least 3 CXO/Decision maker level contacts and discussions to the table for discussing a potential engagement for our services.
From these contacts, the CSO should be able to clearly identify and list down a set of business/technology challenges faced by their organizations that could be solved using the current or planned set of services. The CSO should also be able to obtain authentic IT budget information of these customer organizations. These will be verified and validated by the CEO post these meetings.
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