Jobs

Technical Services Manager

  • Los Angeles, CA
  • Direct Hire
  • Job ID: OH166-2688809

A niche manufacturer of architectural coating systems for the commercial market is seeking a Technical Services Manager for the Western USA.

Duties and Responsibilities:

  • Provide technical training for contractors through onsite and in-house educational programs.
  • Provide onsite technical support for established contractors and end users.
  • Trouble shoot complications related to product installation
  • Team leader working on projects related to:
    • Floor Failure Analysis
    • Product Failure Analysis
    • Benchmarking Competitive Products
    • R&D Projects
  • Aid in the proper specification of flooring and wall systems
  • Determine Best Practice Surface Preparation Methods
  • Determine Best Practice Application procedures
  • Provide assistance navigating through the company website
  • Provide assistance navigating through the Technical Catalog
  • Work as a key support member on R&D projects
  • Assist RSM and TL/RM by providing technical sales support
  • Make presentations to  contractors demonstrating new and existing products
  • Provide field intelligence on new product opportunities, services and market potentials.
  • Must adhere to all company policies and safety rules.
  • Must be able to work extended hours when required
  • Travel requirements greater than 60% of time.
 

Education, Experience, Skills, and Abilities Preferred:

  • Four year college degree; science, engineering or technical preferred but not required.
  • Minimum 5 years in technical support / concrete coating application with a minimum of 2 years in resinous flooring product application experience.
  • Strong verbal and written communication skills are essential.
  • Leadership experience is essential.

Please reference Job Code 12-1-CA.MS when responding to this position.  Please send your resume as an attached document in Word form. You may also visit our website at www.midlandconsultants.com

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