Commercial HVAC Service Dispatcher
Commercial HVAC Service Dispatcher job in Denver, CO
Titles: Dispatch, Dispatcher, Dispatching, Service Coordinator
Trades: Commercial HVAC
Salary: Permanent, full time job offering competitive salaries (DOE), insurance, 401k w/ Match, and some employers also offer bonuses, and Employee Stock (ESOP) as well.
Dispatcher is a primary point of contact for emergency and non-emergency customer calls. You will receive requests, transmit messages and track vehicles for commercial HVAC service/maintenance requests.
Dispatcher responsibilities and duties:
Receive and dispatch customer service call requests
Coordinate, prioritise, support, and follow up with hvac service technicians.
Operate and manage a multi-line telephone console dispatch system.
Maintain and update call logs, call records and other important documentation.
Track work-orders, time cards, and vehicle maintenance.
Respond to any issues and follow-up by coordinating with the appropriate department of field units.
2 to 8 years of experience working as a Dispatcher for a commercial mechanical construction/service company
Local and stable work-history
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