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Commercial HVAC Service Dispatcher

  • Denver, CO
  • Direct Hire
  • Job ID: CA135-2688893

Commercial HVAC Service Dispatcher job in Denver, CO

Titles: Dispatch, Dispatcher, Dispatching, Service Coordinator

Trades: Commercial HVAC

Salary: Permanent, full time job offering competitive salaries (DOE), insurance, 401k w/ Match, and some employers also offer bonuses, and Employee Stock (ESOP) as well.

Job Summary

Dispatcher is a primary point of contact for emergency and non-emergency customer calls. You will receive requests, transmit messages and track vehicles for commercial HVAC service/maintenance requests. 

Dispatcher responsibilities and duties:

  • Receive and dispatch customer service call requests

  • Coordinate, prioritise, support, and follow up with hvac service technicians. 

  • Operate and manage a multi-line telephone console dispatch system. 

  • Maintain and update call logs, call records and other important documentation.

  • Track work-orders, time cards, and vehicle maintenance.

  • Respond to any issues and follow-up by coordinating with the appropriate department of field units. 

Requirements 

  • 2 to 8 years of experience working as a Dispatcher for a commercial mechanical construction/service company

  • Local and stable work-history

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