Field Service Engineer

  • Green Bay, WI
  • Direct Hire
  • Job ID: OK19-2690045
Field Service Engineer
Job Summary:
The Field Service Engineer position is a dynamic position which requires the ability to install,
upgrade, troubleshoot, and repair custom machinery. Must have electrical and mechanical
background coupled with the ability to apply that knowledge to company net weigh scales,vertical form fill seal and pre-made bag filling and conditioning equipment.
Work Summary:
1. Install, troubleshoot, and repair equipment. Ability to read mechanical and electrical
prints, wiring diagrams and manuals to accomplish repairs.
2. Coordinate problem solutions with sales, engineering, and manufacturing.
3. Responsible for timely and accurate documentation of all service related activities.
4. Perform some mechanical or electrical assembly of custom machinery.
5. Prepare machinery for, and participate in, customer factory acceptance tests.
6. Aptitude and interest in developing controls programming skills.
7. Download, upload and edit PLC programs.
8. Set-up, optimize, and operate machinery in customer facility.
9. Operate general plant tools and equipment.
10. Frequent travel to customer sites is required.
11. Conduct training with customers to ensure proper operation of equipment.
12. Ability to maintain a positive and professional manner while under stress.
13. Other duties as assigned.
1. A degree in Electro-Mechanical and 5 years related experience OR comparable education
and experience.
2. Strong troubleshooting ability to support electrical and mechanical applications.
3. Ability to resolve problems, think analytically and communicate professionally in high
pressure, time sensitive, customer environments.
4. Excellent interpersonal skills required to communicate with customers.
5. Must be self-motivated and able to work independently.
6. Ability to take initiative to understand and learn the various equipment capabilities and
7. Must be team player, willing to grow and take direction in a high energy work
8. Ability to lift, push, pull at least 35 pounds.
9. Ability to travel 60%-80% of time.
10. Previous experience with Rockwell Studio 5000 and other programming languages is
11. Previous experience with packaging machinery and net weigh scales is desired.
12. Ability to understand and speak in Spanish is desired.
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